π What Happened Intermittent failures and slow performance hit our login / registration & dashboard components.
Root cause: AWS service disruption that cascaded to Netlify, our hosting provider.
β Current Status π’ AWS & Netlify have both confirmed 100% stability. π’ All services - including the main customer dashboard - are back to normal performance. π’ Core API Scraping services stayed 100% operational - no data was affected.
π Thank You Your patience and understanding while we rode out this upstream bump are hugely appreciated!
Posted Oct 21, 2025 - 20:33 BST
Monitoring
π Current Status We are actively monitoring intermittent failures and slow performance affecting frontend login and registration components.
π§ Root Cause This incident is linked to a widespread service disruption from our upstream provider Amazon Web Services (AWS). Our hosting provider, Netlify, is also reporting issues tied to this outage.
β οΈ What is Affected π Users may encounter errors, timeouts, or slow load times when attempting to log in or register π Access to the main customer dashboard may be intermittent
β What is Unaffected π οΈ All core API Scraping services are 100% operational and processing data as expected
π‘ Real-Time Updates We are monitoring the situation closely. For live status from our upstream providers:
π Next Steps We will post a new update as soon as the situation is resolved or additional information becomes available. Thank you for your patience - we apologize for any inconvenience this external disruption may cause.